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Privacy Policy

Last updated: January 1, 2025

Introduction

At Retentive, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our spaced repetition learning application and related services.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Password (encrypted)
  • Display name (optional)

Learning Data

To provide our spaced repetition service, we store:

  • Topics and subtopics you create
  • Study session history and review schedules
  • Learning progress and retention metrics
  • Study session durations and timestamps

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information. Stripe may collect billing address, payment method details, and transaction history.

Usage Data

We automatically collect:

  • Device information (OS, browser type)
  • App usage statistics and feature interactions
  • Error logs and performance data

How We Use Your Information

We use your information to:

  • Provide and maintain the Retentive service
  • Calculate optimal review schedules using spaced repetition algorithms
  • Process your subscription payments
  • Send important account and service notifications
  • Improve our application and develop new features
  • Analyze usage patterns to enhance user experience
  • Provide customer support
  • Prevent fraud and ensure security

Data Storage and Security

Your data is stored securely using Supabase, a trusted database provider with enterprise-grade security. We implement industry-standard security measures including:

  • Encryption of data in transit (SSL/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure backup procedures

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Supabase (database), Stripe (payments), and Vercel (hosting) to provide our services
  • Legal Requirements: When required by law, legal process, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Export your learning data
  • Opt-out of non-essential communications
  • Withdraw consent for data processing

To exercise these rights, contact us at mahirabrar.net

Data Retention

We retain your account information and learning data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Cookies and Tracking

We use essential cookies to maintain your session and authentication. We do not use third-party advertising cookies. You can control cookies through your browser settings.

Children's Privacy

Retentive is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Users

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the application. Your continued use of Retentive after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at: