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Terms of Service

Last updated: January 1, 2025

Agreement to Terms

By accessing or using Retentive, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.

Description of Service

Retentive is a spaced repetition learning application that helps users improve long-term retention through scientifically-backed review schedules. The service includes:

  • Topic and subtopic organization
  • Intelligent spaced repetition scheduling
  • Multiple learning modes (Ultra-Cram, Cram, Steady, Extended)
  • Progress tracking and analytics
  • Study session management

Account Registration

To use Retentive, you must:

  • Be at least 13 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

You may not share your account credentials or allow others to access your account. You are responsible for all activity that occurs under your account.

Subscription and Payments

Free Trial

We offer a 14-day free trial with full access to all features. No credit card is required for the trial period. The trial automatically expires after 14 days.

Paid Subscriptions

After your trial, you may subscribe to one of our paid plans:

  • Monthly: $5/month
  • Quarterly: $12/3 months ($4/month)
  • Semi-Annual: $15/6 months ($2.50/month)

Billing and Renewals

  • Subscriptions auto-renew at the end of each billing period
  • You will be charged on the renewal date unless you cancel
  • All payments are processed securely through Stripe
  • Prices are subject to change with 30 days notice

Refunds

We offer refunds within 7 days of initial purchase if you are unsatisfied with the service. Refunds for subsequent billing periods are provided at our discretion. To request a refund, contact us at mahirabrar.net

Cancellation

You may cancel your subscription at any time through your account dashboard or the Stripe customer portal. Upon cancellation, you will retain access until the end of your current billing period.

User Content and Data

You retain ownership of all content you create in Retentive, including:

  • Topics and subtopics
  • Study notes and materials
  • Custom learning schedules

By using Retentive, you grant us a license to:

  • Store and process your content to provide the service
  • Create backups for data recovery
  • Use aggregated, anonymized data for service improvement

You are responsible for:

  • Backing up your important content
  • Ensuring your content does not violate any laws or third-party rights
  • Not uploading malicious code or harmful content

Acceptable Use Policy

You agree not to:

  • Use Retentive for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service or servers
  • Use automated systems (bots, scrapers) without permission
  • Reverse engineer or decompile any part of the application
  • Remove or modify any proprietary notices or labels
  • Share copyrighted materials without permission
  • Impersonate others or provide false information
  • Harass, abuse, or harm other users

Violation of these terms may result in immediate account termination.

Intellectual Property

Retentive and its original content, features, and functionality are owned by Retentive and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our trademarks, service marks, logos, and trade dress may not be used without our prior written permission.

Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access. The service may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical issues or outages
  • Factors beyond our control

We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.

Disclaimer of Warranties

RETENTIVE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee that:

  • The service will meet your specific requirements
  • The service will be error-free or uninterrupted
  • Any results or outcomes from using the service
  • All errors will be corrected

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RETENTIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Retentive and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the service
  • Your violation of these terms
  • Your violation of any third-party rights
  • Your user content

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through the application. Your continued use of Retentive after changes constitutes acceptance of the modified terms.

Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the service will immediately cease. You may request a copy of your data within 30 days of termination.

Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms or your use of Retentive shall be resolved through good-faith negotiation. If negotiation fails, disputes may be submitted to binding arbitration or small claims court.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Contact Information

If you have questions about these Terms of Service, contact us at: